CPADS.com - Co-op Advertising Solutions™
Frequently
Asked Questions FAQ
What
is the message this system sends out to the leads?
Hello sub_fname!
I am contacting
you because you have requested information about our weight loss program.
We have had such an astounding response that we can not call everyone
within a reasonable amount of time!
This email
is to introduce myself and to start the process to your weight loss
and to set up a time which I could discuss your weight loss program
with you!
A few additional
things can help me to design the perfect program:
1)Have you
tried to lose weight before?
2)If you have tried to lose weight, what have you tried and why did
it not work for you?
3)There is no free lunch. So how much can you afford to spend per meal
on a weightloss program that really works:
a)$1 a meal?
b)$2-3 a meal?
c)$4-8 a meal?
Please
reply to this e-mail message with a good TIME AND DAY that we can talk
to get you started.
Your weight loss program will be personalized for you,
and I'll help you throughout your program.
People all over the world are using these products
to lose weight and keep it off for good.
You have
nothing to lose, except your weight! I look forward to hearing from
you soon!
Sincerely,
ad_fname
ad_lname
ad_url_email
ad_thanks
Call: ad_secondaryphone
P.S. Did
you realize this fact? 70% of all Doctors office calls are from diet-related
conditions! And the #1 complaint is Fatigue!
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I'm
not sure what to say to my leads. Do you have any examples?
I have several examples
of both emails and phone scripts that you can use when approaching your
leads. You can view them by clicking here.
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I
get leads from all over the world. Is there an easy way to find out
what timezone each of these leads is in?
Just go to http://www.worldtimeserver.com/
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I
forgot my password. What do I do?
If
you forgot your password, just go to our password retrieval page. There
is a link to it on every page where you need to enter your password.
This link reads: "If you have forgotten your password, click here. "
and can be accessed directly at the link below.
http://www.cpads.com/advertiserlogin2.html
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I
registered and didn't receive any leads. Why?
Did you pay? If
you register but do not make a purchase via paypal, you will not get
any leads. Filling out the registration form is just that. You have
registered. That action does not give you leads. If you have any questions
on how to use paypal to make payments, we have lots of details on our
questions page at: http://cpads.com/faq.html
(this page)
IMPORTANT: You can
only register one time. If you have already registered, you will get
an error message telling you that you are already registered.
If you are registered,
you must click on the purchase link to make a lead purchase. For quick
reference, this page is located at http://www.cpads.com/purchase.html
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I
can't remember my paypal password. What do I do?
When you are on
the paypal screen you have a few options to make your payment.
If this is your
very first time using paypal, you must sign up (by clicking on the button
that says "Sign Up.")
If you are already
registered, you need to enter your email address and paypal password
in the boxes provided and hit the "Continue" button.
If you have forgotten
your paypal password, you want to click the link "Forget your password?
" to the right of the paypal email box. The screen that appears
will give you instructions on how to retrieve your paypal password.
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I
have a question for paypal. How can I contact them?
Paypal's customer service phone number is 1 (402) 935-2012.
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I
paid and received my paypal receipt but have not heard from you. Why?
Did you log into
your report panel to see if you are getting leads? Because of the somewhat
fragile nature of the internet, there are occasions when an email is
sent and it never reaches the person it was supposed to go to. Whenever
there is any doubt, always log into your report panel to check if your
purchase has indeed been activated.
http://cpads.com/login.html
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I
received a slot completion message but am still owed leads. Why did
I get that message?
You receive a slot
completion message for every rotation that the system made on your behalf.
That includes all the slots you purchase AND any bonus slots given to
you. When you receive a completion message for a bonus slot, it is clearly
marked in the body of the message that this is the completion of a bonus
slot.
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I
received a lead with a bad phone number, bad email, missing data, incorrect
country choice made by lead, etc. Is this considered a good lead?
There are many things
we can do to get leads to come to our forms and fill them out but the
one thing we cannot do is make them fill in totally proper information.
For instance, many people do not want someone to call them but would
prefer to be contacted by email so they will put in an incomplete or
fake phone number. There is nothing we can do to stop that from happening.
But if the phone number is not working, we will give you a replacement lead. Just
send an email to info@cpads.com with all information. In order to qualify for a replacement lead,
a request has to be submitted not later than 5 days after the delivery of that lead..
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What
do you consider the mandatory fields for a retail lead?
The
only fields a lead must fill in are first and last name, email address
and phone number and a lead is considered good if it can be reached
- either by phone number or E-Mail. There will be times when the E-Mail
is good and the phone is bad because a lead does not want to be called.
This does not make for a bad lead.
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I
made referrals but don't seem to be getting credits. Why?
If you made referrals
through our refer a friend system, your referrals were automatically
given a referral code by the system. This referral code MUST be entered
into the registration page for you to get credit. This is a completely
automated process. If your referral doesn't enter that referral code
into the system, it can't give you a credit.
It is important
for you to understand the following point.
The referral system
is completely automated and this is our policy with regard to the referral
system.
The referral system
is set up to give you one more tool to help your downline grow their
business (which benefits you - even if you do not get free leads.) When
your downline makes money, you make money.
If everyone follows
the instructions, referral credits are given automatically but only
if everyone follows instructions. If you refer someone to the system
and that person does not use the referral code properly when signing
up, no referral bonus is given because the system was not given the
proper information.
It is your responsibility
when making referrals to be sure that those you refer follow the instructions
properly. If you have a concern, take a minute or two to call your referral
after generating a referral code for that person and walk him or her
through the signup process.
If instructions
are not followed, no referral can be given. I cannot manually make the
match. It must be done properly or no credit is given.
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How
exactly does Refer A Friend work?
This section of the FAQ gives full details on how the Refer A Friend
system works and what you need to do to get referral credits.
First, it is important for you to understand what a referral
number is and how it is used. Each referral number is unique to an individual
referral. That means if you were referred, you have a referral number
that is used only for you. DO NOT give it to others to use as it will
not work. To give others a referral code, YOU MUST use the Refer A Friend
system. This will generate a UNIQUE referral code for each person you
refer.
Details of how to use the system.
1) The very first thing you need to do to make a referral is to go
to the Refer A Friend page.
2) You MUST enter your name and the exact email address that
you use to purchase leads at cpads.com in the designated fields. If
you do not enter the email address you use to purchase leads in cpads.com
when making a referral, you will not get a referral bonus because the
system will not be able to find you when trying to process a referral
registration/purchase.
3) You will enter the name and email address of the people you wish
to refer in the designated Friend fields. The system will first check
to see if anyone you referred is already in the system. If they are,
no referral code will be generated and you will get a message telling
you of this fact. If the referral is not in the system, a UNIQUE referral
code will be generated for that person.
4) Once the system generates a UNIQUE referral code, it will do two
things. First, it will send a message to the referral. That message
is displayed on the bottom of the Refer A Friend page. Second, it will
also show you the referral code sent to that person. It is always a
good idea to communicate with the referred person to personally supply
the referral code as some people do not read the entire email that is
sent out closely enough to get the referral code. REMEMBER, it is
your responsibility to be sure your referral does what is necessary
for you to get a referral credit.
This is everything you need to do to make a referral.
Here is the rest of how the system works so you understand when you
get the referral.
1) The person you refer goes to cpads.com to register.
2) In filling out the registration form, the very first entry box is
called Referral Code in BIG RED
LETTERS. The person MUST put in his or her UNIQUE referral code during
registration to start the process of you earning a referral bonus. If
the person does not enter the referral code, there is nothing that can
be done later to correct this situation. No referral bonus will be given
if instructions are not followed exactly.
3) At some future point, the referred person purchases leads. This
action causes a referral bonus to be given provided all instructions
were followed. This is a totally automatic process.
Please note that for each referral you can only earn one referral bonus
of 5 leads, no matter how many times the referred person makes a purchase.
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I
received my leads. Now what do I do with them?
You need to contact
each lead and try to make a sale. There are several sample scripts on
the CPADS web site. They are there to help and guide you. Practice with
them and feel free to make modifications to make the scripts work for
you.
But most importantly,
do not sit on the leads. They are interested right now. The quicker
you can get in touch with them, the easier it will be to make a sale.
If you are uncertain
how to proceed, the best source of information is in your upline. If
the person directly above you is also still fairly new, go to the next
level up and so on until you find someone successful who will help you.
Keep bugging your upline and don't be shy about it. Remember that when
you succeed, you put money in their pocket and if they are reluctant
to help you, remind them of that fact!
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Some
of my leads are not interested or were contacted about my products before
or I can't reach them. What should I do?
Whenever a lead generation
system is used, whether it be a 3rd party system like CPADS or your
own efforts at running classified ads, etc., there will always be a
percentage of people who are just curious or who have already been exposed
to your opportunity and are either members just seeing what other folks
are doing or are folks who already decided your company isn't the business
for them or are not at a point where they are willing to move ahead
with a purchase at this time. Or perhaps they just can't be reached
- either due to a vacation or a loss of interest between requesting
information and your contact. Sometimes you are lucky and do real good
with a set of leads and sometimes you do absolutely horribly. Converting
leads to sales is always a numbers game. Someone who is really good
and converts 1 in 10 or even 1 in 5 may sound really good but even that
person can go through periods where 50 leads are contacted with no results
from all that effort. But that person knows that it is just the luck
of the draw at that given time and that in the long run, the ratios
always balance out.
In other words, don't be
discouraged if you have a bad run. It is just part of how prospecting
works. Consider it good practice for when you get someone on the line
who is really interested.
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I
signed up for leads for country XYZ but have leads from other countries.
Why is this?
There are three
different lead purchase options offered by CPADS. Depending on the option
you purchased, you may or may not have chosen to get ONLY leads from
your country. We offer one option which delivers 50% of the leads
from the country or countries you choose. We offer a second option
which delivers 80% of the leads from the country or countries you
choose. And we offer an option which gives you 100% of your chosen
country leads.
Therefore if you
chose any option other than the 100% option, it is correct that you receive
some leads from countries that you did not choose. And these leads can
come in at any time. That means you may get some of the leads as the
very first leads you purchase or you may get them at the end of your
rotation or they can be scattered throughout the rotation. It is not
an error to get foreign leads if you did not choose the 100% option.
Lastly, if you chose
the 100% option, you may still get foreign leads as sometimes we just
give away extra leads in the system to all our customers and these leads
(which are marked as bonus leads) can be from anywhere in the world.
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How
do I change my registration details?
Changing your signup
details is pretty easy. You want to log into your report program (link
at the top of the page) and select the option that says "Edit your signup
details" From there, you can change just about all the details you want
for your registration. Just make the changes and hit the button at the
bottom of the page and your account will be updated.
If you wish to
change your login email address, there is a separate function called
"Change login email address". Click on that link and you can change
that email address. It is separate from the other function as it has
to do a lot of work. It actually has to edit all your lead records,
etc. to be sure everything still works for you.
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Is
there any way I can get Free Leads?
Yes there is. Just
share in making cpads a better service for everyone by referring your
downline and upline members to EARN FREE LEADS! We have a convenient
Refer a Friend form right
here. for you to use.
You can also just
send your friends a message to tell them about the system and ask them
to use your email address (the one you use when you log into the system)
as the referral code. That will also give you credit for the lead.
We give 5 leads
for every referral who becomes one of our customers (i.e. who actually
makes a purchase.)
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Can
I buy leads for another person?
1. If the person
is not already using the wheel, send them to http://cpads.com/register.html
and ask them to fill out all the information. As if they want to order
a slot. But they only click on "Proceed to Step 2" and then leave the
site. If they are already registered, ask them to send you their login
information (email, password for cpads.com).
2. The person receives an email with their password.
3. The person forwards that email to you.
4. You then go to http://cpads.com/purchase.html
, the Fast Sign Up Page.
5. You key in the persons email and password.
6. You select the number of slots.
7. You continue until you come to the paypal section
8. You key in your paypal-email and paypal-password and pay for the
slot(s)
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How
long do I have to wait until I get my leads?
You will begin to receive your leads shortly. Depending on traffic situations and country selections, this could take several days to a week+ before you start receiving leads.
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I
want leads from more than one country. Can I do this?
There are two ways
you can get leads for different countries. One way will guarantee that
you receive leads from each country you choose and the other way won't.
Both are explained below.
1. The only way to guarantee that you will receive leads from a specific
country is to purchase a slot with that country as the only country
chosen. If you do that, you will receive either 100% of your leads from
that particular country or 80% of your leads from that particular country
depending on the option you choose when making your purchase.
2. You also have the option of choosing multiple countries for one slot.
You may do this by holding down the "ctrl" key on your keyboard and
using your mouse to click on each country you wish to receive leads
from. However, just because you pick several countries, there is no
guarantee how many leads you get from each country. You could very possibly
choose 5 different countries for one slot and find that you receive
leads from just one of the 5 countries that you have chosen.
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I
filled out the signup form to buy another slot and it didn't let me.
Why?
You use the signup form on just your first purchase. This sets up your
account for you. From that point, you click on the link at the top of
the signup form to purchase additional slots. All you need to enter
is your email address and password and you are ready to make your purchase.
It is our "speed purchase" feature.
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Can
I choose the country of origination for my leads?
Yes, we support the ability to get country specific leads. We have three
payment plans available for a slot.
For non-country
specific leads
When you choose this option, you get leads from any country in the world
where we allow leads. The advantage of this method is that you will
get your leads very quickly. The disadvantage is that you will have
some number of leads from countries you may not desire.
For country preferred leads
When you choose this option, we guarantee that you will receive 80%
of your leads from the country (or countries) you choose on the signup
form as your lead countries. The other 20% can be from anywhere else
in the world and some may be from your country choices so you may get
even more than 80%. The disadvantage of this choice is that your lead
delivery time will be a bit slower than the first option above.
For country specific leads
In this option, we guarantee that you receive only leads from the country
(or countries) you choose on the signup form. It will guarantee that
you know where every lead will come from but this is the slowest way
of filling your advertising order.
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How
can I change my email or credit card on paypal.com?
1. Go to PayPal.com
2. Log in to your account with your old email and password.
3. Click on the tab "Profile"
4. Click on "(More..)" behind Email Address
5. Click on "Add"
6. Key in your new Email Address
7. Select your new Email
8. Click on "Make Primary"
9. Go Back and do the same routine for your Credit Card
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How
can I change my Bank Account with Paypal?
1. Log into your
account at http://paypal.com with your email and password.
2. Click on the tab "Profile". There you will find a link "Bank Account
(...more)".
3. Click on that "more" Link. Then your bank account will be displayed.
4. Below that you will find buttons "Remove" "Make Primary" "Confirm"
"Add" Click on "add". Key in your new bankaccount.
5. Go back to the page where the bankaccount(s) are listed.
6. Select the new bankaccount.
7. Click on "Make Primary".
8. Then click on "confirm", with the new Bank Account selected.
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How
do I get my leads?
1. go to Report
2. key in your email and password (created by you during the signup
process)
3. This will give you a menu of report options.
4. If you forgot your password, you can follow the link on the report
page to request your password be sent to you.
Report Types:
You can request to receive either a full report of all your leads or
a report of all your leads since your last full report was run. Additionally,
you can get them in a table format which is good for printing or a "comma
delimited" format which you can use to import into a PC application
like a local database.
Full Report - A
full report will show you all the leads you have ever gotten from all
your purchase at cpads.com. Running a full report resets the "new leads
report" flag. That means that if you run a full report and then immediately
after that run a new leads report, the new leads report will be empty.
New Leads Report
- This report will show you all the new leads you received since you
ran your last full report. For instance, if you have been using cpads.com
for two weeks and last ran a full report two days ago, running a new
leads report will show leads only from the last two days. Running a
new leads report does not reset the new leads report flag. As long as
you do not run a full report, your new leads reports will be inclusive
of every lead you receive. Once you run a full leads report, your new
leads report will only contain the leads that have been assigned to
you from the last time you ran the full report. (Remember, you can always
get all your leads by running a full report.)
Common problems accessing reports:
1. Wrong email address used (must be the one you used when signing up
for leads.)
2. Email address spelled wrong
4. Wrong password. Request that the system send you your password again.
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Is
the wheel limited to US Distributors?
The wheel is not limited to any country.
1. go to Paypal
International
2. Set up your account with paypal.
3. Go to Cpads.com
4. Sign up for the wheel.
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How
do I open an international account with paypal.com?
You can use paypal in a lot of countries.
1. go to Paypal
International
2. Set up your international account with paypal.
3. Go to Cpads.com
4. Sign up for the wheel.
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My
question is not answered where. What do I do now?
If your question
has not been addressed by one of the above items, please send me an
email at priority@cpads.com
and I will take a look at it personally and handle the situation - but
please be certain it is not answered above before contacting me at this
address.
